Job Description

ppCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices. /p pWe are hiring a bBusiness Services Team Manager /b to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration. /p pThis executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry. /p pWe coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team. /p pThis team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues. /p pTogether these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions. /p pOur team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives. /p pLocation: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing. /p h3Leadership and accountability /h3 pThis team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly. /p h3As a manager, your team would be responsible for /h3 ul liTravel approvals, logistics and operations /li liExpense review in line with policies /li liPlanning of complex company events four times a year /li liCompany offices that provide executive briefing and operational facilities /li liOur global duty of care, health and safety programs with comprehensive policies and practices /li /ul h3What we are looking for /h3 ul liAn exceptional academic track record from both high school and university /li liAn undergraduate degree in a technical or business subject /li liDrive, and a track record of going above-and-beyond expectations /li liLeadership and management skills /li liDemonstrable good judgement in matters involving money, policy and in-person interactions /li liAbility to work in a global, multicultural organisation /li liExcellent interpersonal skills, curiosity, flexibility /li liResponsibility, accountability, thoughtfulness and self-awareness /li liResult-oriented, with a personal drive to meet commitments /li liAbility to travel up to four times a year, for company events up to two weeks long /li /ul bAdditional Skills That You Might Also Bring /b ul liTravel industry experience /li liProject management experience /li liEvent management and operations experience /li liBusiness and corporate administration experience /li /ul h3What we offer you /h3 pWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. /p ul liDistributed work environment with twice-yearly team sprints in person /li liPersonal learning and development budget of USD 2,000 per year /li liAnnual compensation review /li liRecognition rewards /li liAnnual holiday leave /li liMaternity and paternity leave /li liEmployee Assistance Programme /li liOpportunity to travel to new locations to meet colleagues /li liPriority Pass, and travel upgrades for long haul company events /li /ul h3About Canonical /h3 pCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. /p h3Canonical is an equal opportunity employer /h3 pWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. /p /p #J-18808-Ljbffr