Job Description

ph3Norwegian - English | Customer Care job position based in Sofia, Bulgaria /h3pWe are currently seeking a talented Norwegian-English Customer Care Representative to join our team in Sofia, Bulgaria. /ppAs a Customer Care Representative, you will be responsible for providing exceptional customer service to our Norwegian-speaking clients. Your main duties will include answering customer inquiries, resolving issues, and providing product information. This position is based in our office in Sofia, Bulgaria, and requires full-time availability. /ph3Responsibilities /h3ulliRespond to customer inquiries in a timely and professional manner /liliProvide accurate and helpful information about our products and services /liliResolve customer complaints and issues effectively /liliMaintain a positive and empathetic attitude towards customers at all times /liliCollaborate with other team members to ensure customer satisfaction /liliKeep accurate records of customer interactions and transactions /liliMeet and exceed customer service goals and targets /li /ulh3Requirements /h3ulliFluent in both Norwegian and English (written and spoken) /liliExcellent communication and interpersonal skills /liliStrong problem-solving abilities /liliCustomer-oriented mindset /liliAbility to work in a fast-paced environment /liliPrevious experience in customer service or a similar role is preferred /liliKnowledge of CRM systems is a plus /liliMust be able to work full-time in Sofia, Bulgaria /li /ulh3We Offer /h3ulliCompetitive salary, benefits and relocation package /liliOpportunities for career growth and development /liliA dynamic and multicultural work environment /liliComprehensive training and support /liliTeam-building activities and events /li /ulpIf you are passionate about providing exceptional customer service and are fluent in Norwegian and English, we would love to hear from you! /p /p #J-18808-Ljbffr